Shipping

Shipping Partners

We use the following shipping partners:

DHL and PostNord will deliver your order in Sweden, UPS and PostNord will deliver to all other countries.

Normal delivery times from Veloxwatches.com are:

1-3 working days - Sweden

2-4 working days - Europe

3-5 working days - All other continents

Some products are in high demand, and if sold out the warehouse staff might wait a few days if they are expecting new arrivals. During times of high traffic, such as public holidays, there may be slightly longer delivery times. For delivery questions about your specific order please email weborder@capellaind.com.

Free Worldwide Shipping on all watches!

We always offer Free Worldwide Shipping with DHL or UPS courier services on all orders including a watch.

Orders not including a watch (e.g. straps, spring bars, batteries) will be delivered with regular postal service by PostNord at the following cost depending on your delivery country:
€3 / $4 – Sweden
€4 / $5 – All other countries

Carrying out the delivery

It is very important that you include the correct phone number and email address to the receiver of the order since DHL and UPS will need this to get in contact with the receiver before carrying out the delivery. Deliveries with DHL are picked up by the receiver at the closest Service Point, the receiver will be notified of which one. For deliveries with UPS, make sure someone is home to sign for the package otherwise UPS will not leave the package. This is done for security reasons, we want to be sure your order reaches the correct receiver.

Russia and Belarus

We are unfortunately unable to handle deliveries to Russia and Belarus.

Unclaimed packages

If a package is unclaimed and returned to us we will charge you for the cost of the return shipping. An invoice will be sent within 3 days of us registering the returned product/s. If a customer has more than 2 unclaimed packages they can be barred from further shopping at Veloxwatches.com.