Ordering & Payment

Currency

Prices are quoted in Euro, US dollars and Swedish kronor.

Payment Types

We accept the following payment cards:

 


Secure Payment Processing

All payments made on the website are encrypted using secure technology administrated by DIBS Payment Services AB. Your card details are not retained. The payment for your Velox Watches order will be charged by Capella Industries AB.

Discounts and Gift Vouchers

Enter you discount or gift voucher code (please note that the code is case sensitive) in the Discount/Voucher code field on the Checkout Stage 1 page, and then press the Apply button. The discount will automatically be calculated. Discounts are never, if not otherwise stated, applicable to products already on sale/offers. Gift vouchers only works with the Euro currency. Once purchased gift vouchers are non refundable.

Registration

You must be registered to order from the Velox Watches website. If you have previously registered and forgotten your password click here.

Order Confirmation

You will receive an email that confirms successful payment. If you have any problems processing your payment online or are not certain if your payment was successful please send an email to webshop@capellaind.com.

Out of Stock Product and Pre-Orders

It is not possible to place an order for an out of stock product or pre-order new lines. Please sign up to our newsletter, you will then receive a notification as soon as the item becomes available.

Amending or Cancelling an Order

If you would like to amend your order, please send an email to webshop@capellaind.com. Please note that Capella Industries are unable to cancel or amend an order once it has been shipped out, in such cases you will have to return the product to us after receiving it for a refund.

Local Duties and Taxes

All prices include VAT. For some countries outside the EU additional costs such as customs charges or other local taxes may apply, please check with your local authorities.

Errors and Omissions

In the case of errors or omissions on the Velox Watches website we reserve the right to refund your order prior to the goods being despatched.

Capella Industries AB reserve the right to cancel any order if the product is no longer available. In such cases you will be notified and repaid in full for the total cost of the order and the shipping.

Every care has been taken to ensure that the descriptions and specifications of Velox Watches products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.