How do I get a new battery?
You can buy a battery for your specific model here
. All our watches can also be taken to a local watch shop for battery replacement, or be sent directly to us for battery replacement. We will only charge you a reasonable service charge, and this service also includes a pressure test to ensure proper re-sealing and water resistance. For a qoute on battery replacement please send us an email to firstname.lastname@example.org
How do I get a new spring bar?
Please visit our Spare parts section
and locate which spring bar fits your model. We also sell a toolkit
for easy do-it-yourself.
What does ATM mean?
ATM means Atmosphere and is an international reference of pressure and water resistance. Please visit our Watch guide section
for more info.
My watch is less than two years old, and has developed damage through wear and tear, what can be done?
Velox Watches provides a 2 year warranty valid from the date of purchase with a free of charge repair service. This service is provided for items that were damaged through normal use and have been cared for as per warranty instructions. Please visit the Warranty and repairs section
for the exact terms and conditions.